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Privacy Policy

Privacy Policy 

Last Updated: 1/8/2026 

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service, and tells You about Your privacy rights and how the law protects You. 

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. 

INTERPRETATION AND DEFINITIONS 

Interpretation 

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. 

Definitions 

For the purposes of this Privacy Policy: 

  • Account means a unique account created for You to access our Service or parts of our Service. 
  • Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses. 
  • Country refers to: Minneapolis, United States. 
  • Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet. 
  • Personal Data is any information that relates to an identified or identifiable individual. 
  • Service refers to the Website. 
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used. 
  • Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service. 
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit). 
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. 

COLLECTING AND USING YOUR PERSONAL DATA 

Types of Data Collected 

Personal Data 

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to: 

  • Email address 
  • First name and last name 
  • Phone number (including mobile number) 
  • Address, State, Province, ZIP/Postal code, City 
  • Information You submit through forms on our site (for example: service requests, quote requests, appointment requests, job details, and other information You choose to provide) 

Usage Data 

Usage Data is collected automatically when using the Service. 

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. 

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data. 

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device. 

Tracking Technologies and Cookies 

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include: 

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies. 
  • Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. 
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity). 

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. 

We use both Session and Persistent Cookies for the purposes set out below: 

  • Necessary / Essential Cookies 
    Type: Session Cookies 
    Administered by: Us 
    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. 
  • Cookies Policy / Notice Acceptance Cookies 
    Type: Persistent Cookies 
    Administered by: Us 
    Purpose: These Cookies identify if users have accepted the use of cookies on the Website. 
  • Functionality Cookies 
    Type: Persistent Cookies 
    Administered by: Us 
    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. 

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy. 

USE OF YOUR PERSONAL DATA 

The Company may use Personal Data for the following purposes: 

  • To provide and maintain our Service, including to monitor the usage of our Service. 
  • To manage Your requests, including responding to inquiries and form submissions. 
  • To schedule and manage appointments, including appointment confirmations and reminders. 
  • To provide service-related communications, including service updates, dispatch notifications, billing notifications, job completion surveys, and other customer communications. 
  • To contact You, by email, telephone calls, SMS/text messages, or other equivalent forms of electronic communication, including messages sent using automated technology where permitted. 
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about, unless You have opted not to receive such information. 
  • For the performance of a contract, including the development, compliance, and undertaking of the purchase contract for the services You have purchased or any other contract with Us through the Service. 
  • For business transfers, including evaluating or conducting a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets. 
  • For other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, services, marketing, and your experience. 

TEXT MESSAGES AND EMAILS (CUSTOMER COMMUNICATION AND MARKETING) 

If You provide Your phone number and/or email address, You may receive communications from us, including text messages and emails. Some messages may be sent using automated technology (for example, an autodialer), where permitted. 

Messages may include: 

  • Appointment reminders and confirmations 
  • Dispatch notifications and service updates 
  • Billing notifications and payment-related messages 
  • Job completion surveys or customer service follow-ups 
  • Optional marketing messages such as promotions, specials, and service reminders 

Message frequency may vary. Message and data rates may apply. 

Opting Out 

  • Text messages: You can opt out at any time by replying STOP. After You opt out, You will no longer receive text messages from that program/number except as allowed by law (for example, a confirmation of Your opt-out). You can reply HELP for help. 
  • Emails: You can opt out of promotional emails by using the unsubscribe link in the email (when available) or by contacting us. 

Consent Not Required 

Your consent to receive text messages or marketing emails is not required to make a purchase or receive services. 

SHARING OF YOUR PERSONAL INFORMATION 

We may share Your personal information in the following situations: 

  • With Service Providers: We may share Your personal information with Service Providers to help us operate our business (for example: scheduling, communications, website hosting, analytics, or customer support) and to monitor and analyze the use of our Service, and to contact You. 
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition. 
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. 
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent. 

We do not sell Your Personal Data. 
We do not share Your Personal Data for third-party marketing. 
Disclaimer: Allstar will not share your mobile number with third parties or for marketing purposes. 
We may share information with trusted Service Providers for operational purposes only, and they are expected to protect it and use it only to provide services to us. 

RETENTION OF YOUR PERSONAL DATA 

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. 

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods. 

TRANSFER OF YOUR PERSONAL DATA 

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to, and maintained on, computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction. 

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. 

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information. 

DISCLOSURE OF YOUR PERSONAL DATA 

Business Transactions 

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy. 

Law enforcement 

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities. 

Other legal requirements 

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to: 

  • Comply with a legal obligation 
  • Protect and defend the rights or property of the Company 
  • Prevent or investigate possible wrongdoing in connection with the Service 
  • Protect the personal safety of Users of the Service or the public 
  • Protect against legal liability 

SECURITY OF YOUR PERSONAL DATA 

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security. We use reasonable administrative, technical, and physical safeguards designed to protect Your information. 

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? 

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, correct, or delete your personal information, please contact Allstar Services using the contact methods below. 

LINKS TO OTHER WEBSITES 

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. 

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services. 

CHANGES TO THIS PRIVACY POLICY 

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. 

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy. 

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. 

CONTACT US 

If you have any questions about this Privacy Policy, or want to request access, correction, or deletion of your information, You can contact us via the form on this site. 

Verbal Opt-In 

Allstar Services may collect opt-in verbally from customers. Customers may opt in to receive messages either in person at our physical location or over a phone call. When a customer is registered for the first time, they may be asked to provide a phone number, and staff may ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys. Customers will be informed that message and data rates may apply, message frequency may vary, and they can text HELP for support or more information and STOP to unsubscribe at any time. Customers will also be informed that their information will not be shared with third parties for marketing purposes. 

Website/Online Opt-In 

By submitting a form and signing up for texts, you consent to receive text messages from Allstar Services at the number provided, including messages sent using automated technology (including an autodialer where permitted). Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP (or clicking the unsubscribe link where available) and no further messages will be sent. Reply HELP for help. We do not sell your information and do not share your mobile number with third parties for marketing purposes.